Effective Date: May 16, 2024
Heritage Family Lending (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and safeguard your information, particularly your mobile phone number, in compliance with applicable laws and industry regulations including A2P 10DLC guidelines.
1. Information We Collect
We may collect the following types of information:
- Name
- Email address
- Phone number
- Information submitted via forms on our website
2. How We Use Your Information
We use your information to:
- Contact you about mortgage and lending services
- Send you transactional and promotional SMS messages (only with your consent)
- Improve our services
3. SMS Communications
By submitting your phone number through our website, you consent to receive SMS messages from us.
- Message frequency may vary
- Message & data rates may apply
- You can opt out at any time by replying STOP
- For help, reply HELP
4. Data Sharing
We do not sell your personal data. We may share your information with trusted service providers who help us operate our business, such as Twilio for SMS delivery.
5. Data Security
We implement security measures to protect your information from unauthorized access, alteration, or disclosure.
6. Your Rights
You may:
- Request access to or deletion of your data
- Opt out of receiving SMS messages at any time
7. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Email: info@heritagefamilyfunding.com
Phone: +1 425-380-4535
Address: 13110 NE 177th Pl #1205, Woodinville WA 98072